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7.8#2 in ai customer service agentsFree planFree planAndroidiOSWebmacOS
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| Fact | Webex App | Yellow.ai |
|---|---|---|
| Founded | 1984 | Yellow.ai began as Yellow Messenger in 2016, founded by three co-founders. |
| Free plan | Yes | Yes |
| Headquarters | San Jose, California, United States | San Mateo, California, United States |
Teams that want meetings and messaging on multiple device types; Groups beginning with no-cost meetings for up to 100 attendees; Organizations seeking higher limits on a paid plan
Yellow.ai suits customer-service teams that want to build AI bots using a visual flow builder and knowledge-base answers. It can also fit teams that need human handoff or multichannel deployment, with the listed Enterprise tier providing expanded agent and chat capacity.