Uniphore Self-Service Agent
5.4#50 in ai customer service agentsWebAPI
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| Fact | Uniphore Self-Service Agent | Voiceflow |
|---|---|---|
| Founded | 2008 | 2019 |
| Human handoff | Agents can transfer an interaction to a human agent together with its complete context. | Yes |
| Security certifications | Uniphore states that it is ISO/IEC 27001:2022 certified, a Level 1 PCI DSS Service Provider, and SOC 2 Type II certified. | Voiceflow states that it is SOC 2 Type II audited, ISO/IEC 27001:2022 certified, GDPR compliant and HIPAA compliant. |
You want what its maker publishes above — check its page for the details.
Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. It may suit teams that need agents across voice and chat channels, integrations, and evaluation tools.