Stept vs Uniphore Self-Service Agent
| Stept | Uniphore Self-Service Agent | |
|---|---|---|
| Free plan | Yes | |
| Paid from | $19/mo | |
| Platforms | Web | api, Web |
| Free plan | Yes | |
| Human handoff | Yes | Yes |
| Deployment channels | multichannel | |
| AI bot generation | Yes | |
| Knowledge-base answers | Yes | |
| Included conversations | 500 /mo | |
| Supported channels | voice, chat, text | |
| Workflow actions | Yes | |
| Voice support | Yes | |
| Multilingual support | Yes | |
| API access | Yes |
Listed together in Best AI Customer Service Agents