Salesforce Service Cloud vs Vivantio
| Salesforce Service Cloud | Vivantio | |
|---|---|---|
| Free plan | No | |
| Paid from | $25/mo | $49/mo |
| Platforms | api | api, self-hosted, Web |
| Free plan | No | No |
| Paid from | $25/user/mo | 49 /mo |
| Shared inbox | Yes | |
| SLA management | Yes | |
| Help center | Yes | |
| Ticket automation | Yes | |
| Customer portal | Yes | |
| API access | Yes | |
| Non-IT departments | Yes | |
| Service catalog | Yes | |
| Workflow automation | Yes | |
| Employee portal | Yes | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Deployment | cloud | |
| Deployment options | cloud |
Listed together in Best Help Desk Software