Qualtrics vs Verint Voice of the Customer

Qualtrics

6.3 #92 in Web analytics tools

About Qualtrics

Verint Voice of the Customer

5.3 #25 in Voice of Customer Software

About Verint Voice of the Customer
QualtricsVerint Voice of the Customer
Free planYesNo
Free trialNoNo
Paid from$420/mo—
Open sourceNoNo
PlatformsapiWeb
Free planYes—
Paid from420 /mo—
Response limit500 /mo—
API accessYes—
Feedback sources—Surveys; voice and speech interactions; text-based digital interactions; website and mobile-app behavior; contact-center and other customer touchpoints
Sentiment analysis—Yes
Closed-loop workflows—Yes

Both are listed in Best Voice of Customer Software. On Everything Xiaomi, Qualtrics scores higher on our published basis.