OnSight RVX
7.0#3 in remote video support softwareFrom $29 a monthAndroidiOSWeb
VisitOnSight RVX vs XMReality Remote Guidance
XMReality Remote Guidance
7.1#2 in remote video support softwareFrom $35 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | OnSight RVX | XMReality Remote Guidance |
|---|---|---|
| Founded | 2004 | 2007 |
| Headquarters | Miami, Florida, US | Linköping, Sweden |
| Integrations | The page lists Simpro, Talkdesk, Persona, and a REST API with webhooks; it says API and webhooks are on the Enterprise plan. | Ready-made integrations include Salesforce Service Cloud, Microsoft Dynamics 365, Outlook, OneDrive and Teams; Professional and Enterprise plans also support Zapier integrations. |
| Intended users | The page names field-service companies, HVAC, solar and heat-pump installers, social-housing and property teams, insurers, utilities, and manufacturers as users. | The maker describes use cases including technical helpdesk support, inspections and audits, and remote training. |
| Purpose | OnSight RVX lets an expert see through a customer’s or field worker’s phone camera in real time and guide them remotely. | XMReality Remote Guidance is video software with augmented reality tools that connects on-site workers with remote experts for visual guidance and support. |
| Support | Hostcomm says it replies to product questions within one business day and offers phone support. | The pricing page lists email support for Basic, priority email support for Professional, and phone and email support for Enterprise. |
OnSight RVX plans
- Starter$29 a month
- Business$59 a month
- Enterprise$90 a month
XMReality Remote Guidance plans
- Basic$35 a month
- Professional$68 a month
- EnterprisePriced on request
Pick OnSight RVX if…
It suits field-service, HVAC, solar, property, insurance, utility, manufacturing, and social-housing teams. It is useful when experts need live visual guidance, captures, measurements, or remote surveys.
Pick XMReality Remote Guidance if…
It suits technical helpdesk teams, inspectors, auditors, and trainers who need to guide on-site workers remotely. It can also fit organizations using the listed business integrations.