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nps.today vs Zonka Feedback

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nps.today

7.4#3 in nps softwareFrom 1,300 DKK a month
AndroidiOSWebAPI
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What both publish

Factnps.todayZonka Feedback
Company legal nameThe 2025 audited report identifies the company as NPS.TODAY ApS, CVR 36464917.The Google Play listing identifies the developer as Classic Informatics Private Limited.
Custom integrationsThe Customer Connect Kit includes an open API, webhooks, Power Automate integrations, templates, guides, and documentation.The company says custom integrations are supported through APIs and middleware.
HeadquartersCopenhagen, DenmarkGurugram, Haryana, India
IntegrationsListed integrations cover CRM, contact-center, service, ERP, marketing, Microsoft and custom systems, including Dynamics, Salesforce, Dixa, Jira, Power BI, Outlook, Teams, Zapier and SFTP.Listed integrations include Salesforce, HubSpot, Jira, Front, Freshdesk, Intercom, Help Scout, Pipedrive, ActiveCampaign, Airtable, Webex, Mailchimp, Google Sheets, Slack, Microsoft Teams, Zoom, Zendesk, and others.
Productnps.today is a customer experience platform for managing NPS, CSAT, CES, and other CX surveys across the customer journey.Zonka Feedback offers feedback management and AI feedback intelligence to collect feedback, analyze it, and help teams act on insights.
Rating on G24.3 out of 5 from 2 reviews4.7 out of 5 from 85 reviews.
Rating on GetAppNo rating shown; 0 reviews4.8 out of 5 from 68 reviews.

nps.today plans

  • Free TrialFree
  • STARTER1,300 DKK a month
  • BASIC2,600 DKK a month
  • BUSINESS5,100 DKK a month
  • ENTERPRISE12,500 DKK a month

Zonka Feedback plans

  • Feedback Management$99 a month
  • Feedback Management$199 a month
  • Feedback Management$199 a month
  • AI Feedback Intelligence$399 a month
  • AI Feedback Intelligence$999 a month
  • AI Feedback Intelligence$999 a month

Pick nps.today if…

It suits customer-focused organizations seeking feedback workflows across marketing, sales, delivery, service, or contact-center journeys. Its integrations and automated follow-up may fit teams that want survey responses routed into CRM or service processes.

Pick Zonka Feedback if…

Zonka Feedback is intended for customer and employee feedback programs, including CX, product, support, and frontline teams. Its offline survey collection may suit teams gathering responses on iPads or Android tablets without a connection.

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