
nps.today
7.4#3 in nps softwareFrom 1,300 DKK a monthAndroidiOSWebAPI
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| Fact | nps.today | Retently |
|---|---|---|
| Automation | Survey triggers can be based on transactions and customer engagement system data, with program logic for timing, reminders, and relevance. | The platform can trigger surveys from customer events and send alerts or feedback to connected tools for follow-up. |
| Company size | LinkedIn lists nps.today as having 11–50 employees and headquarters in Copenhagen. | The company describes a remote team of 14 people and more than 1,000 customer brands sending about 10 million surveys monthly. |
| Founded | 2016 | 2016 |
| Headquarters | Copenhagen, Denmark | Chisinau, Moldova, and Austin, Texas, United States |
| Integrations | Listed integrations cover CRM, contact-center, service, ERP, marketing, Microsoft and custom systems, including Dynamics, Salesforce, Dixa, Jira, Power BI, Outlook, Teams, Zapier and SFTP. | Listed integrations include Shopify, Klaviyo, Gorgias, HubSpot, Salesforce, Intercom, Zendesk, Pipedrive, Slack, Segment and Zapier. |
| Rating on G2 | 4.3 out of 5 from 2 reviews | 4.7 out of 5 from 30 reviews. |
| Rating on GetApp | No rating shown; 0 reviews | 4.9 out of 5 from 31 reviews. |
It suits customer-focused organizations seeking feedback workflows across marketing, sales, delivery, service, or contact-center journeys. Its integrations and automated follow-up may fit teams that want survey responses routed into CRM or service processes.
Retently identifies ecommerce, B2B SaaS, financial services and property management teams among its customer groups. It suits teams that want to collect survey feedback and route results into connected tools.