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nps.today vs Retently

nps.today logo

nps.today

7.4#3 in nps softwareFrom 1,300 DKK a month
AndroidiOSWebAPI
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Retently logo

Retently

7.0#16 in customer feedback softwareFrom $99 a month
WebAPI
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What both publish

Factnps.todayRetently
AutomationSurvey triggers can be based on transactions and customer engagement system data, with program logic for timing, reminders, and relevance.The platform can trigger surveys from customer events and send alerts or feedback to connected tools for follow-up.
Company sizeLinkedIn lists nps.today as having 11–50 employees and headquarters in Copenhagen.The company describes a remote team of 14 people and more than 1,000 customer brands sending about 10 million surveys monthly.
Founded20162016
HeadquartersCopenhagen, DenmarkChisinau, Moldova, and Austin, Texas, United States
IntegrationsListed integrations cover CRM, contact-center, service, ERP, marketing, Microsoft and custom systems, including Dynamics, Salesforce, Dixa, Jira, Power BI, Outlook, Teams, Zapier and SFTP.Listed integrations include Shopify, Klaviyo, Gorgias, HubSpot, Salesforce, Intercom, Zendesk, Pipedrive, Slack, Segment and Zapier.
Rating on G24.3 out of 5 from 2 reviews4.7 out of 5 from 30 reviews.
Rating on GetAppNo rating shown; 0 reviews4.9 out of 5 from 31 reviews.

nps.today plans

  • Free TrialFree
  • STARTER1,300 DKK a month
  • BASIC2,600 DKK a month
  • BUSINESS5,100 DKK a month
  • ENTERPRISE12,500 DKK a month

Retently plans

  • Ecommerce Basic$99 a month
  • Ecommerce Pro$299 a month
  • EnterprisePriced on request

Pick nps.today if…

It suits customer-focused organizations seeking feedback workflows across marketing, sales, delivery, service, or contact-center journeys. Its integrations and automated follow-up may fit teams that want survey responses routed into CRM or service processes.

Pick Retently if…

Retently identifies ecommerce, B2B SaaS, financial services and property management teams among its customer groups. It suits teams that want to collect survey feedback and route results into connected tools.

Charts they share