Nextiva
8.8#2 in business phone systemsFrom $15 a monthAndroidiOSWebAPI
VisitNextiva vs QStory Workforce Management
QStory Workforce Management
6.8#5 in customer service workforce management softwareAndroidiOSWeb
VisitWhat both publish
| Fact | Nextiva | QStory Workforce Management |
|---|---|---|
| Headquarters | Scottsdale, Arizona, United States | London, United Kingdom |
| Integrations | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. | QStory says it integrates with cloud contact-centre platforms, ACDs, Salesforce, Microsoft Dynamics, HR and payroll systems, chat tools and learning-management systems. |
| Product | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. | QStory describes itself as an AI-native, cloud-native workforce management platform for contact centers, covering forecasting, scheduling, real-time adherence, and dynamic demand response. |
| Rating on Capterra | 4.6 out of 5 from 919 reviews. | 0.0 out of 5 from 0 reviews |
| Rating on G2 | 4.5 out of 5 from 3,677 reviews. | 4.3 out of 5 from 10 reviews |
Nextiva plans
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
QStory Workforce Management plans
- QStory subscriptionPriced on request
- QStory Workforce ManagementPriced on request
Pick Nextiva if…
Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.
Pick QStory Workforce Management if…
QStory suits contact centers that need to coordinate staffing against changing demand, from small teams to large enterprises. It serves sectors including financial services, telecom, retail, healthcare, travel, public sector, and BPO.