Mint Service Desk vs Proactivanet ITSM

Mint Service Desk

5.3 #40 in IT Problem Management Software

About Mint Service Desk

Proactivanet ITSM

6.3 #19 in IT SLA Management Software

About Proactivanet ITSM
Mint Service DeskProactivanet ITSM
PlatformsWebAndroid, api, iOS, Web
Free planNo
Workaround trackingYesYes
Root-cause analysisYes
Known-error databaseYes
Permanent-fix trackingYes
Deployment optionshybrid

Listed together in Best IT Problem Management Software