Microsoft System Center Service Manager vs Proactivanet ITSM

Microsoft System Center Service Manager

5.6 #39 in IT Problem Management Software

About Microsoft System Center Service Manager

Proactivanet ITSM

6.3 #19 in IT SLA Management Software

About Proactivanet ITSM
Microsoft System Center Service ManagerProactivanet ITSM
Free planNo
Paid from$1,455/mo
PlatformsWindowsAndroid, api, iOS, Web
Free planNo
Root-cause analysisYesYes
Workaround trackingYesYes
Incident linkingYes
Permanent-fix trackingYesYes
Deployment optionsself-hostedhybrid
Known-error databaseYes

Listed together in Best IT Problem Management Software