Microsoft Dynamics 365 Sales
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VisitMicrosoft Dynamics 365 Sales vs Puzzel AI
What both publish
| Fact | Microsoft Dynamics 365 Sales | Puzzel AI |
|---|---|---|
| Founded | 1975 | 1998 |
| Free plan | No | No |
| Headquarters | Redmond, Washington, USA | Oslo, Norway |
| Integrations | Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator. | Puzzel lists Salesforce, Microsoft Dynamics, Microsoft Teams, and Zendesk as integrations. |
| Product | Dynamics 365 Sales is a CRM solution that helps sales teams close deals and improve team productivity. | Puzzel’s AI solutions use automation, insights, and real-time agent support to reduce manual work and help deliver faster customer service. |
| Security | Sales data is stored in Dataverse and, for certain features, Azure resources; Microsoft says the data can be protected with Customer Lockbox and encrypted with customer-managed keys, with conversation intelligence exceptions. | Puzzel says it maintains technical and organizational measures intended to protect customer data from loss, alteration, unauthorized disclosure or access, and unlawful destruction. |
Microsoft Dynamics 365 Sales plans
- Dynamics 365 Human Resources Self Service$4 a month
- Dynamics 365 Sales free trialPriced on request
- Dynamics 365 Sales free trial—
- Dynamics 365 Human Resources$135 a month
- Microsoft Relationship SalesPriced on request
- Dynamics 365 Sales Professional$65
Puzzel AI plans
- ResolvePriced on request
- ImpressPriced on request
- PowerPriced on request
Pick Microsoft Dynamics 365 Sales if…
You want what its maker publishes above — check its page for the details.
Pick Puzzel AI if…
It is designed for organizations operating voice-based contact centres, customer-service operations, or teams seeking manager support and data-driven improvement. Multichannel handling and human handoff suit mixed automated and assisted service.