MicroMain Maintenance
7.9#2 in building maintenance softwareFrom $45 a yearAndroidiOSWebAPI
VisitMicroMain Maintenance vs ServiceChannel
ServiceChannel
7.4#7 in facilities management software$500 usage-basedAndroidiOSWebAPI
VisitWhat both publish
| Fact | MicroMain Maintenance | ServiceChannel |
|---|---|---|
| Asset management | Users can track unlimited assets, group them and clone existing asset records to create similar equipment records. | The Assets module stores make, model, serial number, warranty, repair history, preventive-maintenance and cost data for equipment. |
| Headquarters | Austin, Texas, United States | Greenville, South Carolina, United States |
| Implementation | MicroMain says its implementation team can help migrate existing CMMS data, including work order history and documents. | ServiceChannel says customers usually go live in 30 to 90 days with hands-on implementation and customer success support. |
| Integrations | MicroMain lists integrations with NetSuite, Microsoft 365, SAP ERP, QuickBooks, MES, GIS, barcode and QR systems, and geotracking systems. | REST APIs support work-order creation and updates, check-in/out, proposal submission, invoice generation and status tracking. |
| Mobile app | Mobile Technician supports offline work, timers, parts scanning, photos, documents, signatures, task filters and one-touch upload. | The ServiceChannel Mobile app supports work orders, asset records, proposals, invoices, site audits, and push notifications on iOS and Android. |
| Preventive maintenance | Preventive maintenance schedules can be triggered by dates, meter readings, PM tasks or service and asset triggers. | Preventive-maintenance schedules can automatically generate work orders based on asset type and service requirements. |
| Rating on Apple App Store | No numerical rating is shown; Apple says the overall rating was recently reset. | 4.7 out of 5 from 777 ratings |
| Rating on Capterra | 4.1 out of 5 from 23 reviews | 4.5 out of 5 from 157 reviews |
| Rating on G2 | 4.0 out of 5 from 22 reviews | 4.2 out of 5 from 168 reviews |
| Rating on GetApp | 4.1 out of 5 from 23 reviews | 4.5 out of 5 from 157 reviews |
| Rating on Google Play | 2.9 out of 5 from 12 reviews | 4.06 out of 5 from 380 ratings |
| Security | MicroMain says GLOBAL supports configurable user roles and single sign-on. | The company links to a Trust Center and publishes a Product Security Incident Response Policy, but the opened Trust Center page did not expose details. |
MicroMain Maintenance plans
- MicroMain Global technician license$45 a year
- MicroMain CMMS listing plan$89 a month
- MicroMain Global administrator license$99 a year
- MicroMain implementation Basic$1,074, paid once
- MicroMain implementation Professional$4,395, paid once
- MicroMain implementation Advanced$6,895, paid once
ServiceChannel plans
- Provider API integration$500 a month
- ServiceChannel ManagedPriced on request
- ServiceChannel PlatformPriced on request
Pick MicroMain Maintenance if…
MicroMain Maintenance suits organizations that need to coordinate work orders, preventive maintenance, assets, and spare parts. Its offline mobile app and local-install option may suit teams with technicians working away from a connection or customers who want to host their own database.
Pick ServiceChannel if…
ServiceChannel suits multi-location businesses coordinating facilities work across many sites and assets. It is described for organizations from 10 locations to global retailers with more than 10,000.