Medal Social Inbox vs Sprout Social
| Medal Social Inbox | Sprout Social | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | |
| Paid from | $129/mo | $79/mo |
| Platforms | Android, iOS, Web | Android, iOS |
| Free plan | No | No |
| Social accounts | 13 | 5 |
| Unified social inbox | Yes | |
| Comment management | Yes | |
| Reply automation | Yes | |
| Team assignment | Yes | |
| Mobile app | Yes | |
| Paid from | 79 /user/mo | |
| Analytics level | basic | |
| Supported networks | X, Facebook, TikTok, LinkedIn, Instagram, Pinterest, YouTube, Bluesky, Threads, WhatsApp | |
| Social inbox | Yes | |
| Approval workflow | Yes | |
| Analytics and reports | Yes |
Listed together in Best Social Media Customer Service Software