MaxContact Auto QA
7.4#2 in call center speech analytics softwareFrom £80 a monthWebAPIExtensionWindows
Visit| Fact | MaxContact Auto QA | Voiso |
|---|---|---|
| Founded | MaxContact says it launched in 2015 after four years of development; CB Insights also lists 2015 as the founding year. | 2018 |
| Headquarters | Manchester, United Kingdom | Singapore |
It suits contact centre teams seeking automated quality scoring, compliance monitoring, and coaching insights across calls, chats, and email. It may also fit organizations that want to select eligible interactions by campaign, agent, result code, or volume.
Voiso suits contact centers that need calling alongside digital channels, with tools for routing, workforce management, analytics, and CRM integration. Its listed agent applications offer several ways to handle calls.