Kapiche
6.1#8 in feedback analytics softwareFrom $2 a monthWebAPI
VisitKapiche vs Keatext
What both publish
| Fact | Kapiche | Keatext |
|---|---|---|
| Founded | 2016 | 2010 |
| Integrations | Listed integrations include Zendesk, Salesforce, Genesys, Five9, Qualtrics, Snowflake, Slack, Tableau, and Microsoft Teams. | The site lists native integrations for SurveyMonkey, Zendesk, QuestionPro, Alchemer, ServiceNow, Qualtrics, Intercom, Salesforce, and Yotpo, plus 400+ other feedback platforms through Tray.io. |
| Product | Kapiche analyzes customer conversations across support, surveys, reviews, social media, and other channels to produce customer intelligence. | Keatext is a cloud-based text analytics platform for interpreting feedback and helping organizations improve the experience of the people they serve. |
| Security | Kapiche says it encrypts data in transit and at rest and holds a SOC 2 Type II report that it provides under NDA on request. | Keatext says it is GDPR compliant and SOC 2 certified, and is pursuing ISO 42001 certification. |
Kapiche plans
- Bronze$2 a month
- CustomPriced on request
- GoldPriced on request
- SilverPriced on request
Keatext plans
- Basic$550 a month
- Pro$999 a month
- Enterprise$1,650 a month
Pick Kapiche if…
It suits customer experience and support leaders, executives, and product teams analyzing feedback across multiple channels. API and integration options support organizations bringing together existing customer data.
Pick Keatext if…
Keatext may suit small teams or researchers with limited review or survey volumes, as well as enterprises seeking analytics and insights. It is designed for organizations analyzing feedback from multiple sources.