JivoChat
8.8#4 in live chat softwareFrom $28 a monthFree planAndroidiOSWebAPI
VisitJivoChat vs Zoho SalesIQ
Zoho SalesIQ
8.1#15 in live chat softwareFree planFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | JivoChat | Zoho SalesIQ |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | Yes |
| Included agent seats | 5 | 1 |
| Integrations | The official integrations directory lists connections and guides for services including Slack, Pipedrive, Bitrix24, Zoho CRM, Mailchimp, Zendesk and chatbot providers. | Zoho lists integrations including Zoho CRM, Zoho Desk, Zoho Campaigns, Zoho Analytics, Shopify, Mailchimp, Clearbit, Zendesk, and OpenAI. |
| Live agent chat | Yes | Yes |
| Security | JivoChat says it uses TLS for data in transit, a web application firewall, hashed password storage, data isolation and external security audits. | Zoho says it maintains an Information Security Management System and policies covering the security, availability, processing, integrity, and confidentiality of customer data. |
JivoChat plans
- FreeFree
- Basic$28 a month
- Professional$42 a month
- Enterprise$56 a month
Zoho SalesIQ plans
- FreeFree
- Basic—
- Enterprise—
- Professional—
Pick JivoChat if…
JivoChat suits teams that need website chat, live agent conversations and visitor tracking across multiple chat channels. Its different plans offer options for teams needing features such as WhatsApp integration, chat routing or a chat API.
Pick Zoho SalesIQ if…
SalesIQ suits teams that want to qualify leads and communicate with customers through live chat, chatbots, or multiple messaging channels. Its visitor details, bot options, and desktop and mobile availability also fit teams that need to engage site visitors across devices.