JivoChat
8.8#4 in live chat softwareFrom $28 a monthFree planAndroidiOSWebAPI
VisitJivoChat vs Smartsupp
What both publish
| Fact | JivoChat | Smartsupp |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | Yes |
| Included agent seats | 5 | 1 |
| Listed integrations | 50 | The site lists integrations including Shopify, WordPress, Prestashop, Wix, and Magento. |
| Live agent chat | Yes | Yes |
| Paid from | 28 | 17 |
JivoChat plans
- FreeFree
- Basic$28 a month
- Professional$42 a month
- Enterprise$56 a month
Smartsupp plans
- FreeFree
- Solo$17 a month
- Plus$25 a month
- Expert$83 a month
- Ultimate$280 a month
- Mira AI Agent$16 a month
Pick JivoChat if…
JivoChat suits teams that need website chat, live agent conversations and visitor tracking across multiple chat channels. Its different plans offer options for teams needing features such as WhatsApp integration, chat routing or a chat API.
Pick Smartsupp if…
Smartsupp suits website operators who need live chat and messaging channels alongside visitor tracking. Its free plan is sized for one operator and up to 25 monthly conversations.