JivoChat
8.8#4 in live chat softwareFrom $28 a monthFree planAndroidiOSWebAPI
VisitJivoChat vs Re:amaze
What both publish
| Fact | JivoChat | Re:amaze |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | No |
| Integrations | The official integrations directory lists connections and guides for services including Slack, Pipedrive, Bitrix24, Zoho CRM, Mailchimp, Zendesk and chatbot providers. | The site lists integrations including Shopify, BigCommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, and RingCentral. |
| Live agent chat | Yes | Yes |
| Security | JivoChat says it uses TLS for data in transit, a web application firewall, hashed password storage, data isolation and external security audits. | Its data processing addendum says it maintains an information security program and uses risk-based measures that include encryption and pseudonymization. |
JivoChat plans
- FreeFree
- Basic$28 a month
- Professional$42 a month
- Enterprise$56 a month
Re:amaze plans
- Basic$29 a month
- Pro$49 a month
- Starter$59 a month
- Plus$69 a month
Pick JivoChat if…
JivoChat suits teams that need website chat, live agent conversations and visitor tracking across multiple chat channels. Its different plans offer options for teams needing features such as WhatsApp integration, chat routing or a chat API.
Pick Re:amaze if…
Re:amaze suits ecommerce stores, SaaS businesses, and other online businesses that want to handle multiple support channels in one helpdesk. Its mobile apps may suit teams that need push notifications for customer messages.