JivoChat
8.8#4 in live chat softwareFrom $28 a monthFree planAndroidiOSWebAPI
VisitJivoChat vs LiveChat
What both publish
| Fact | JivoChat | LiveChat |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | No |
| Included agent seats | 5 | 1 |
| Integrations | The official integrations directory lists connections and guides for services including Slack, Pipedrive, Bitrix24, Zoho CRM, Mailchimp, Zendesk and chatbot providers. | The marketplace advertises more than 200 communication, ecommerce and CRM integrations. |
| Listed integrations | 50 | 200 |
| Live agent chat | Yes | Yes |
| Rating on Apple App Store | 4.5 out of 5 from 312 ratings. | 4.3 out of 5 from 110 ratings. |
| Rating on Capterra | 4.6 out of 5 from 105 reviews. | 4.6 out of 5 from 1,728 reviews. |
| Rating on G2 | 4.6 out of 5 from 51 reviews. | 4.5 out of 5 from 813 reviews. |
| Rating on GetApp | 4.6 out of 5 from 105 reviews. | 4.6 out of 5 from 1,728 reviews. |
| Rating on Google Play | 4.6 out of 5 from 23.9K reviews. | 3.0 out of 5 from 1.03K reviews. |
JivoChat plans
- FreeFree
- Basic$28 a month
- Professional$42 a month
- Enterprise$56 a month
LiveChat plans
- Essential$19 a month
- Starter$19 a month
- Team$49 a month
- Business$79 a month
- Growth$79 a month
- EnterprisePriced on request
Pick JivoChat if…
JivoChat suits teams that need website chat, live agent conversations and visitor tracking across multiple chat channels. Its different plans offer options for teams needing features such as WhatsApp integration, chat routing or a chat API.
Pick LiveChat if…
LiveChat is aimed at B2B SaaS companies and ecommerce stores that need website chat for support, lead qualification, or sales. Teams that want AI-assisted answers and a shared inbox may also find its listed tools relevant.