Jira
9.2#1 in project management toolsFree planFree planAndroidiOSWebAPI
VisitJira vs Xurrent IMR
Xurrent IMR
7.0#10 in enterprise service management softwareFrom $6 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Jira | Xurrent IMR |
|---|---|---|
| Headquarters | Sydney, Australia and San Francisco, California | Santa Barbara, California, USA |
| Integrations | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. | Xurrent says IMR connects to more than 150 tools, including Datadog, New Relic, Prometheus, Slack, Teams, Jira, ServiceNow, GitHub, and GitLab. |
| Support | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. | Pricing lists Starter support as live chat and email, Growth as business-hours support with a shared customer success manager, and Enterprise as 24x7 priority support with a dedicated customer success manager. |
Jira plans
- FreeFree
- Data Center—
- EnterprisePriced on request
- Premium—
- Standard—
Xurrent IMR plans
- Starter$6 a month
- Growth$16 a month
- EnterprisePriced on request
Pick Jira if…
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling
Pick Xurrent IMR if…
Xurrent IMR suits production teams handling on-call operations, escalations, incident communication, and post-incident work. Its Android, iOS, web, and API access supports distributed responders.