Ivanti Neurons for Enterprise Service Management
7.1#9 in enterprise service management softwareAndroidiOSWebAPI
VisitIvanti Neurons for Enterprise Service Management vs ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
8.0#2 in it vendor management softwareFrom $10 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Ivanti Neurons for Enterprise Service Management | ManageEngine ServiceDesk Plus |
|---|---|---|
| Integrations | Ivanti Neurons iPaaS offers more than 1,000 connectors, including Teams, SAP, Jira, Slack, Salesforce, Workday, GitHub and Active Directory. | Native integrations include Endpoint Central, Patch Manager Plus, Remote Access Plus, Vulnerability Manager Plus, Microsoft Intune, Configuration Manager, Microsoft 365, Active Directory, Entra ID, Zoho Assist, EventLog Analyzer and Log360. |
| Licence | The product is commercially licensed by subscription per analyst and asset; no open-source licence is stated. | ServiceDesk Plus is proprietary licensed software rather than open source; the EULA prohibits modification, reverse engineering and redistribution and restricts an installation to one server. |
| Notable news | Ivanti's newsroom lists a June 4, 2026 study reporting that 57% of organizations saw improved information sharing after establishing a system of record. | ManageEngine announced a major generative-AI release for ServiceDesk Plus Cloud on September 23, 2025, including Zia ticket routing, technician prediction and change-risk prediction. |
Ivanti Neurons for Enterprise Service Management plans
- Enterprise Service Management (ESM)Priced on request
- Ivanti Neurons for ITSMPriced on request
- Ivanti Neurons for ITSM (UK G-Cloud listing)—
ManageEngine ServiceDesk Plus plans
- Standard$13 a month
- Professional$27 a month
- Enterprise$67 a month
- Standard Cloud$10 a month
- Professional Cloud$21 a month
- Enterprise Cloud$50 a month
Pick Ivanti Neurons for Enterprise Service Management if…
It is aimed at enterprises coordinating service workflows across IT and departments such as HR, facilities, and security. Organizations needing cross-department modules, integrations, or mobile access may find its scope relevant.
Pick ManageEngine ServiceDesk Plus if…
You want what its maker publishes above — check its page for the details.