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InvGate Service Desk vs Ivanti Neurons for Enterprise Service Management

What both publish

FactInvGate Service DeskIvanti Neurons for Enterprise Service Management
Company sizeLinkedIn lists InvGate in the 201–500 employee range.LinkedIn lists Ivanti as privately held with 1,001–5,000 employees and headquarters in South Jordan, Utah.
HeadquartersClaymont, Delaware, USA; Buenos Aires, Argentina; Mexico City, Mexico; Barcelona, SpainIvanti states that its headquarters is in the United States.
IntegrationsNative connections include Microsoft Teams, Intune, Azure AD or Entra ID, Active Directory, Office 365 and FileWave, while the integration catalog also lists Jira, Okta, SAP, Workday, Google Calendar, Lansweeper and Azure DevOps.Ivanti Neurons iPaaS offers more than 1,000 connectors, including Teams, SAP, Jira, Slack, Salesforce, Workday, GitHub and Active Directory.
Notable newsInvGate announced a redesigned Service Management self-service portal with an assistance bar, adaptive layout and prominent AI answers on September 25, 2026.Ivanti's newsroom lists a June 4, 2026 study reporting that 57% of organizations saw improved information sharing after establishing a system of record.

InvGate Service Desk plans

  • Pro$500 a year
  • Starter$1,499 a year
  • Enterprise$12,000 a year

Ivanti Neurons for Enterprise Service Management plans

  • Enterprise Service Management (ESM)Priced on request
  • Ivanti Neurons for ITSMPriced on request
  • Ivanti Neurons for ITSM (UK G-Cloud listing)—

Pick InvGate Service Desk if…

You want what its maker publishes above — check its page for the details.

Pick Ivanti Neurons for Enterprise Service Management if…

It is aimed at enterprises coordinating service workflows across IT and departments such as HR, facilities, and security. Organizations needing cross-department modules, integrations, or mobile access may find its scope relevant.

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