Intercom
8.5#9 in chatbot buildersFrom $19 a monthAndroidiOSWeb
VisitIntercom vs Yuma AI
What both publish
| Fact | Intercom | Yuma AI |
|---|---|---|
| Founded | 2011 | 2022 |
| Pricing model | Pricing combines per-seat plans with usage-based charges such as Fin outcomes and messaging. | Plans bill for each ticket fully resolved by AI without human involvement; annual plan usage pauses at the bundle limit without overage fees. |
Intercom plans
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
Yuma AI plans
- Starter$14,400 a year
- Growth$40,000 a year
- Scale$90,000 a year
Pick Intercom if…
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.
Pick Yuma AI if…
You want what its maker publishes above — check its page for the details.