Infraon ITSM
6.4#22 in it problem management softwareFrom $19 a monthWebAPISelf-hosted
VisitInfraon ITSM vs Jira
What both publish
| Fact | Infraon ITSM | Jira |
|---|---|---|
| Headquarters | Bengaluru, India | Sydney, Australia and San Francisco, California |
| Integrations | Infraon lists integrations including Nagios, Zabbix, SolarWinds, Slack, Microsoft Teams, AWS, Azure, GCP, Active Directory, and LDAP, with REST APIs and more than 100 third-party connectors. | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. |
| Support | The pricing page lists 24/7 support for the Enterprise plan. | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. |
Infraon ITSM plans
- Essential$19 a month
- Standard$47 a month
- Professional$57 a month
- EnterprisePriced on request
Jira plans
- FreeFree
- Data Center—
- EnterprisePriced on request
- Premium—
- Standard—
Pick Infraon ITSM if…
You want what its maker publishes above — check its page for the details.
Pick Jira if…
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling