GoTo Connect
7.5#47 in business phone systemsAndroidiOSWebmacOS
VisitGoTo Connect vs Microsoft Teams
Microsoft Teams
9.0#1 in business phone systemsFree planFree planAndroidiOSWebLinux
VisitWhat both publish
| Fact | GoTo Connect | Microsoft Teams |
|---|---|---|
| Free plan | No | Yes |
| Integrations | GoTo Connect lists integrations with ServiceNow and Zendesk, and its integration marketplace features Kommo CRM and Pipedrive. | Microsoft 365,SharePoint,OneDrive,Outlook,Exchange,Planner,Forms,Power BI,OneNote,Power Apps,Power Automate,LinkedIn |
GoTo Connect plans
- Phone SystemPriced on request
- Customer Experience (CX)Priced on request
- CX CompletePriced on request
- Contact CenterPriced on request
- Phone System + AI ReceptionistPriced on request
Microsoft Teams plans
- Microsoft Teams FreeFree
- Microsoft Teams Essentials$4
- Microsoft 365 Business Basic$7
- Microsoft 365 Business Standard with Copilot$23.50
- Microsoft Teams Phone Standard—
- Microsoft Teams Phone StandardPriced on request
Pick GoTo Connect if…
GoTo Connect suits businesses looking to combine phone service with meetings and messaging. Its broader CX and Contact Center offerings are aimed at organizations that also need customer messaging channels or agent and supervisor tools.
Pick Microsoft Teams if…
Teams suits individuals who want chat and calls without a subscription, as well as businesses coordinating meetings and work across Microsoft 365 apps. Its listed business plans cover organizations with up to 300 users, with an enterprise option presented for more than 300 people.