GLPI
9.1#1 in it asset management softwareFrom €19 a monthAndroidiOSWebAPI
VisitGLPI vs SimpleOne ITSM
SimpleOne ITSM
6.3#33 in it sla management softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | GLPI | SimpleOne ITSM |
|---|---|---|
| API | GLPI provides a legacy REST API, a newer high-level API with OAuth2 grants, Swagger documentation and a GraphQL wrapper. | The page says integrations use REST API technology for inbound and outbound connections. |
| Integrations | Official integrations include Azure/Entra ID, Google SSO, GLPI Inventory and webhooks. | SimpleOne ITSM says it integrates with collaborative systems, ERP systems, virtualization environments, authentication software, chatbots, and other software using REST API. |
| Purpose | GLPI is an IT management platform with helpdesk, asset inventory, and service management features. | SimpleOne ITSM automates IT service delivery and company processes in line with ITIL best practices. |
GLPI plans
- Public Cloud€19 a month
- Private Cloud€21 a month
- Custom—
- GLPI Network Basic€100 a month
- Self-hosted Basic€100 a month
- Self-hosted Standard€300 a month
SimpleOne ITSM plans
No prices published.
Pick GLPI if…
GLPI suits organizations that need ticket handling, IT asset records, and service workflows. Cloud and on-premise options address different deployment needs, including teams with specific security or customization requirements and IT staff.
Pick SimpleOne ITSM if…
SimpleOne ITSM suits corporate and government organizations, large enterprises, and shared service centers managing structured service workflows. It is aimed at teams needing ITIL processes, CMDB, portals, analytics, APIs, and messenger requests.