
GLPI
9.1#1 in it asset management softwareFrom €19 a monthAndroidiOSWebAPI
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| Fact | GLPI | Proactivanet ITSM |
|---|---|---|
| Integrations | Official integrations include Azure/Entra ID, Google SSO, GLPI Inventory and webhooks. | The vendor says it offers out-of-the-box integrations and an open API for connecting Proactivanet with other software. |
| Purpose | GLPI is an IT management platform with helpdesk, asset inventory, and service management features. | Proactivanet ITSM is presented as software for automating IT service processes, improving support efficiency and user experience, and reducing costs. |
GLPI suits organizations that need ticket handling, IT asset records, and service workflows. Cloud and on-premise options address different deployment needs, including teams with specific security or customization requirements and IT staff.
It suits service desks, IT managers, system administrators, and cybersecurity teams needing tools for IT service workflows. The listed audience also includes organizations in finance, education, health, public service, retail, and industry.