
GLPI
9.1#1 in it asset management softwareFrom €19 a monthAndroidiOSWebAPI
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| Fact | GLPI | Marval MSM |
|---|---|---|
| API | GLPI provides a legacy REST API, a newer high-level API with OAuth2 grants, Swagger documentation and a GraphQL wrapper. | The MSM page describes an all-new GraphQL API layer and names Teams, Slack, Jira, and Azure as integration examples. |
| Integrations | Official integrations include Azure/Entra ID, Google SSO, GLPI Inventory and webhooks. | The integration platform lists Teams, Slack, SharePoint, Google Maps, Azure DevOps, OpenAI, Jira, Twilio, Marval Projects, Azure Entra, Pushover, and StatusPage integrations. |
| Purpose | GLPI is an IT management platform with helpdesk, asset inventory, and service management features. | Marval MSM is an IT service management platform for delivering consistent, measurable service processes across an organisation. |
| Security controls | Cloud infrastructure uses OVH anti-DDoS firewalls, HTTPS-only access, VPN-authenticated maintenance, daily backups and 30-day retention. | The product page lists intelligent security controls and describes the deployment as secure and scalable. |
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GLPI suits organizations that need ticket handling, IT asset records, and service workflows. Cloud and on-premise options address different deployment needs, including teams with specific security or customization requirements and IT staff.
Marval MSM may suit organisations managing service processes across IT and areas such as HR, facilities, shared services, and risk and compliance. Its deployment options and data-residency approach may matter to organisations with specific hosting or jurisdiction needs.