GLPI
9.1#1 in it asset management softwareFrom €19 a monthAndroidiOSWebAPI
VisitGLPI vs iTop
What both publish
| Fact | GLPI | iTop |
|---|---|---|
| Integrations | Official integrations include Azure/Entra ID, Google SSO, GLPI Inventory and webhooks. | Built-in collectors and synchronization can connect with OCS Inventory, VMware, Microsoft Graph, Azure, vSphere and Ansible. |
| Rating on Capterra | 4.5 out of 5 from 41 reviews | 4.1 out of 5 from 12 reviews. |
| Rating on G2 | 4.5 out of 5 from 42 reviews | 4.3 out of 5 from 7 reviews. |
| Rating on GetApp | 4.5 out of 5 from 41 reviews | 4.1 out of 5 from 12 reviews. |
| Rating on TrustRadius | 9.2 out of 10 from 9 reviews | 9.6 out of 10 from 2 reviews. |
| SDK | The official PHP client library supports authentication, JSON parsing, custom item types, media transfer and batching, but its repository is archived. | Combodo publishes an iTopClientBundle for Symfony that consumes iTop REST web services through Composer. |
| Security controls | Cloud infrastructure uses OVH anti-DDoS firewalls, HTTPS-only access, VPN-authenticated maintenance, daily backups and 30-day retention. | Security features include role-based permissions, SAML/OAuth/OpenID/CAS SSO, MFA, brute-force protection and department data silos. |
GLPI plans
- Public Cloud€19 a month
- Private Cloud€21 a month
- Custom—
- GLPI Network Basic€100 a month
- Self-hosted Basic€100 a month
- Self-hosted Standard€300 a month
iTop plans
- CommunityFree
- iTop CommunityFree
- AtelierPriced on request
- ForgePriced on request
- iTop AtelierPriced on request
- iTop ForgePriced on request
Pick GLPI if…
GLPI suits organizations that need ticket handling, IT asset records, and service workflows. Cloud and on-premise options address different deployment needs, including teams with specific security or customization requirements and IT staff.
Pick iTop if…
iTop suits organizations that want a service desk and configurable CMDB, from startups to global organizations. It can also suit teams that need workflow customization, asset management, or integrations with the listed systems.