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Fullstory vs Smartlook

Fullstory logo

Fullstory

8.5#3 in heatmap and session replay toolsFree plan
Free planAndroidiOSWebAPI
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Smartlook logo

Smartlook

7.7#18 in heatmap and session replay toolsFree plan
Free planAndroidiOSWebAPI
Visit

What both publish

FactFullstorySmartlook
Free planYesYes
IntegrationsFullstory offers an out-of-the-box partner ecosystem, an open API, webhooks, JavaScript and HTTP APIs, plus data-layer capture for analytics platforms.Listed integrations include Google Firebase, HubSpot, Salesforce, Segment, Slack, Intercom, Jira, Mixpanel, Sentry, and Zapier.
Mobile captureYesYes
Rage-click detectionYesYes

Fullstory plans

  • FullstoryFreeFree
  • AdvancedPriced on request
  • BusinessPriced on request
  • Data DirectPriced on request
  • EnterprisePriced on request

Smartlook plans

  • FreeFree

Pick Fullstory if…

Fullstory suits businesses that want to analyze behavior across web and mobile experiences. It may be useful to teams combining session replay with funnel, journey, and mobile analytics.

Pick Smartlook if…

Smartlook may suit teams reviewing user journeys or investigating mobile app crashes across web and mobile products. Its scheduled shutdown is an important consideration for anyone choosing a service for ongoing use.

Charts they share