
Full Fabric
5.9#6 in crm for higher education softwareFrom €12,000 a yearWebAPI
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| Fact | Full Fabric | Salesforce Education Cloud |
|---|---|---|
| Founded | 2011 | 1999 |
| Integrations | Named integrations include HubSpot, Salesforce, and Microsoft Dynamics; the platform also provides a REST API using JSON and allows up to 5,000 requests per hour. | Salesforce says many of its products integrate directly with outside applications; for other sources it lists MuleSoft licenses, integration partners, or AgentExchange apps as options. |
| Purpose | Full Fabric combines higher education recruitment, admissions, payments, communications, and student records on one platform. | Education Cloud connects student, campus, and staff experiences and supports institutional needs across the constituent journey. |
| Recruitment | The CRM supports lead capture, segmentation, automated nurture journeys, and interaction histories from first contact through enrolment. | Agentforce can answer prospective students’ questions 24/7, capture academic interests, register campus tours, and start applications. |
| Support | Full Fabric describes implementation as a separate one-off fee scoped to the institution and billed on a time-and-materials basis; its pricing page offers Basic, Premium, or Enterprise support plans. | The Standard Success Plan is included in all licenses and provides knowledge articles, documentation, Trailhead, and the Trailblazer Community; the page says Premier includes 24/7 support for business-stopping issues and is bundled with Unlimited Edition. |
Full Fabric is aimed at universities, business schools, graduate schools, multi-programme institutions, and international institutions with complex admissions operations. It suits teams looking to coordinate recruitment, applications, payments, and student records.
It suits recruitment and admissions teams, as well as institutions managing student services, academic operations, or student life. It may also fit teams coordinating advancement and alumni relations.