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Front vs Maxdesk

Front logo

Front

8.6#3 in email clientsFrom $25 a month
AndroidiOSWebAPI
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Maxdesk logo

Maxdesk

6.8#15 in email collaboration softwareFrom $20 a month
Free planWeb
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What both publish

FactFrontMaxdesk
AnalyticsFront reports on response time, resolution speed, workload, CSAT and team performance.The dashboard includes ticket counts, SLA breaches, CSAT, response time, trends and a live activity feed.
IntegrationsFront says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections.The pages reviewed describe email-to-ticket but do not name third-party integrations.

Front plans

  • Starter$25 a month
  • Professional$65 a month
  • Enterprise$105 a month

Maxdesk plans

  • FreeFree
  • Pro$20 a month
  • Elite$99 a month
  • Free planFree
  • Pro plan$20 a month
  • Elite plan$99 a month

Pick Front if…

Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.

Pick Maxdesk if…

Maxdesk suits teams managing email-based customer support that want ticket assignment and internal comments. The free tier may suit teams starting with basic ticketing, while paid tiers add branding, reporting, storage, retention, or AI features.

Charts they share