
Front
8.6#3 in email clientsFrom $25 a monthAndroidiOSWebAPI
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| Fact | Front | Maxdesk |
|---|---|---|
| Analytics | Front reports on response time, resolution speed, workload, CSAT and team performance. | The dashboard includes ticket counts, SLA breaches, CSAT, response time, trends and a live activity feed. |
| Integrations | Front says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections. | The pages reviewed describe email-to-ticket but do not name third-party integrations. |
Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.
Maxdesk suits teams managing email-based customer support that want ticket assignment and internal comments. The free tier may suit teams starting with basic ticketing, while paid tiers add branding, reporting, storage, retention, or AI features.