Freshservice
7.9#1 in hr case management softwareFrom $19 a monthAndroidiOSWebAPI
VisitFreshservice vs Lansweeper
Lansweeper
8.8#2 in it asset management softwareFree planFree planWebAPILinuxmacOS
VisitWhat both publish
| Fact | Freshservice | Lansweeper |
|---|---|---|
| API | Freshservice exposes REST API operations for reading, adding, modifying and deleting service-desk data; pricing lists plan limits of 100, 200, 400 or 500 calls per minute. | The platform offers a GraphQL API and webhooks, with full API access included in Enterprise and limited API features in Starter and Pro. |
| Compliance | The pricing comparison lists GDPR and SOC 2 among the security features included across the four plans. | Lansweeper lists SOC 2 Type 2, ISO/IEC 27001:2022, TX-RAMP, CSA STAR Level 1, GDPR, and other security or compliance frameworks on its Trust Center. |
| Free plan | No | Yes |
| Integrations | Freshworks says its marketplace has thousands of apps and its broader ecosystem exceeds 1,200 enterprise apps. | The integrations directory lists products including Jira Service Management, HaloITSM, Datadog, and Acronis; Starter is limited to Service Desk ticket enrichment integrations. |
| Paid from | 19 | 199 |
| Purpose | Freshservice is an AI-powered IT management solution designed to simplify employee experiences. | Lansweeper describes its platform as Cyber Asset Intelligence software that gives organizations visibility and control over their technology environments. |
Freshservice plans
- Starter$19 a month
- Growth$49 a month
- Pro$99 a month
- EnterprisePriced on request
Lansweeper plans
- Free TrialPriced on request
- Free Trial—
- EnterprisePriced on request
- FreeFree
- Pro—
- Starter—
Pick Freshservice if…
Freshservice suits IT teams managing employee support, assets, and IT operations. It also describes service management for enterprise departments such as HR and Legal.
Pick Lansweeper if…
Lansweeper suits organizations that need to inventory and understand assets across IT, operational technology, cloud, and virtual environments. Its plan limits and feature tiers may matter to teams choosing between a small asset count and broader API or integration access.