FreeScout
7.7#24 in help desk softwareFree planFree planAndroidiOSWebAPI
VisitFreeScout vs Front
What both publish
| Fact | FreeScout | Front |
|---|---|---|
| API access | Yes | Yes |
| Customer portal | Yes | Yes |
| Encryption | A Mail Signing & Encryption module supports PGP or S/MIME mail signing and encryption. | Front states that data at rest uses AES-256 encryption and data in transit uses TLS encryption. |
| Free plan | Yes | No |
| Help center | Yes | Yes |
| Integrations | The maker lists Zapier and Make for connecting FreeScout to other services. | Front says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections. |
| Shared inbox | Yes | Yes |
FreeScout plans
- FreeScoutFree
Front plans
- Starter$25 a month
- Professional$65 a month
- Enterprise$105 a month
Pick FreeScout if…
You want what its maker publishes above — check its page for the details.
Pick Front if…
Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.