
Frappe CRM
9.2#3 in crm softwareFrom $5 a monthFree planAndroidiOSWebAPI
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| Fact | Frappe CRM | Freshsales |
|---|---|---|
| Automation | Visual workflow automations can trigger actions such as sending emails, assigning sales reps, updating fields, and calling webhooks. | Freshsales supports task management, auto-assignment rules, sales sequences, workflows, and internal notifications. |
| Email sync | Yes | Yes |
| Free plan | Yes | Yes |
| Free trial | Yes | The trial lasts 21 days and requires no credit card. |
| Headquarters | Mumbai, Maharashtra, India | San Mateo, California, USA |
| Integrations | Officially listed integrations include ERPNext, WhatsApp, Twilio, Exotel and Meta, with the ability to build additional integrations. | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. |
| Pipeline | Teams can convert leads into deals and track deals through customizable stages in a Kanban view. | Teams can track deals, customize pipeline stages, forecast revenue, and receive AI-powered closing recommendations. |
Frappe CRM suits small or mid-sized sales teams and businesses moving beyond spreadsheets. Teams needing complex CRM functions or deep out-of-the-box integrations may find it lightweight.
Freshsales may suit sales teams that need lead tracking, customer communications, and deal pipeline management. Its mobile apps include offline tools for working away from a connection.