
Feedier
5.8#14 in customer satisfaction softwareWebAPI
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| Fact | Feedier | SatisMeter |
|---|---|---|
| Integrations | Feedier lists 20+ native connectors and says it supports API and SFTP imports; its platform page names Salesforce, HubSpot, BigQuery, Snowflake, Power BI, Dynamics 365, and Microsoft Teams among 100+ integrations. | Named integrations include Productboard, Segment, Intercom, Slack, Salesforce, Zapier, CustomerGauge, Customer.io, and Google Tag Manager. |
| Purpose | Feedier consolidates customer feedback from multiple sources, analyzes it with AI, and turns it into business impact insights and prioritized actions. | SatisMeter collects customer feedback to help teams understand customers and improve products and services. |
| Security | Feedier states it is ISO 27001:2022 certified and compliant with SOC 2 standards. | SatisMeter says the platform was acquired by Productboard and directs customers to Productboard security information and its trust portal. |
| Support | All plans include implementation, onboarding and training, and a Feedier Deployed Engineer; the support SLA differs by plan. | Premium support is included in every plan, and the company says it performs routine health checks and may troubleshoot technical issues beyond normal support scope. |
Feedier suits CX, Customer Insights, Research, Quality, and Operations leaders in complex organizations with multiple teams, business units, brands, or countries.
SatisMeter suits teams that want to gather structured feedback through several survey formats and channels. Its targeting, integrations, and reporting can support teams connecting customer responses to product and service work.