Facilio
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| Fact | Facilio | MicroMain Maintenance |
|---|---|---|
| Company facts | LinkedIn lists Facilio as a privately held New York company founded in 2017 with 51–200 employees. | LinkedIn lists MicroMain as a privately held software-development company founded in 1991 with 11–50 employees and headquarters in Austin, Texas. |
| Documentation | The help center provides separate REST API, Script, Connected Apps and JavaScript SDK references plus user and mobile guides. | The GLOBAL help center provides tutorials, online help, release notes and guidance for cloud maintenance, mobile work and analytics. |
| Headquarters | Chennai, India | Austin, Texas, United States |
| Integrations | Facilio advertises integrations with BAS/BMS vendors, BIM, sensors, BI tools, accounting, ERP, property, IT and collaboration systems including Honeywell, Siemens, Power BI, Tableau, Yardi, Xero, SAP, Salesforce, ServiceNow, Slack and WhatsApp. | MicroMain lists integrations with NetSuite, Microsoft 365, SAP ERP, QuickBooks, MES, GIS, barcode and QR systems, and geotracking systems. |
| Mobile | The platform feature page describes a native mobile app for Android and iOS and responsive web and mobile design. | The GLOBAL mobile technician app supports offline work and is available for iOS and Android. |
| Praise: support | G2 reviewers repeatedly describe Facilio staff as attentive, quick to respond and willing to work through solutions collaboratively. | GetApp reviewers praise MicroMain’s support for upgrades and contract-related asset tracking. |
| Rating on Capterra | 4.0 out of 5 from 25 reviews. | 4.1 out of 5 from 23 reviews |
| Rating on G2 | 4.4 out of 5 from 4 reviews. | 4.0 out of 5 from 22 reviews |
| Rating on GetApp | 4.0 out of 5 from 25 reviews. | 4.1 out of 5 from 23 reviews |
| Rating on Software Advice | 4.0 out of 5 from 25 reviews. | 4.1 out of 5 from 23 reviews |
| Security | Facilio says its services are hosted on AWS and describes HTTPS, industry-standard encryption for data in transit, application security testing, and production database backups every 24 hours with a seven-day backup maintained. | MicroMain says GLOBAL supports configurable user roles and single sign-on. |
You want what its maker publishes above — check its page for the details.
MicroMain Maintenance suits organizations that need to coordinate work orders, preventive maintenance, assets, and spare parts. Its offline mobile app and local-install option may suit teams with technicians working away from a connection or customers who want to host their own database.