Desk365
8.7#2 in help desk softwareFrom $12 a monthFree planAndroidiOSWebAPI
VisitDesk365 vs Znuny
What both publish
| Fact | Desk365 | Znuny |
|---|---|---|
| Founded | Desk365 says it was founded in 2020 to build a cloud-based customer service platform. | 2013 |
| Free plan | Yes | Yes |
| Headquarters | Union City, California, USA | Berlin, Germany |
| Integrations | Jira connects through the API; Asana, Microsoft Planner and Azure DevOps connect through Power Automate; Power BI uses the API. | The product supports integrations with CRM systems, catalogues, databases, and external systems through add-ons and web services. |
Desk365 plans
- FreeFree
- Free PlanFree
- Standard$12 a month
- Plus$22 a month
- Premium$32 a month
- AI Agent add-on$50, paid once
Znuny plans
- Znuny (open-source software)Free
- Silver Hosting$799 a month
- Gold Hosting$1,419 a month
- Platinum Hosting$3,169 a month
- Silver Support$4,499 a year
- Gold Support$9,999 a year
Pick Desk365 if…
Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.
Pick Znuny if…
Znuny suits service and IT teams that need configurable ticket workflows, self-service, and multiple deployment options. Organizations wanting hosting or defined support arrangements can also consider its paid services.