Cresta
6.9#2 in agent assist softwareFrom $150,000 a yearWebAPIExtension
VisitCresta vs Feelingstream
Feelingstream
6.1#5 in agent assist softwareWebAPImacOSSelf-hosted
VisitWhat both publish
| Fact | Cresta | Feelingstream |
|---|---|---|
| Company history | Cresta says it was founded at Stanford’s AI Lab in 2017 and emerged from stealth in 2020. | The company’s story says its founder began developing the solution in 2015 after seeking a way to categorise customer contacts at Bigbank Group. |
| Founded | 2017 | 2015 |
| Integrations | Cresta lists integrations including Five9, Salesforce, Amazon Connect, NICE, Genesys, Avaya, Twilio, Zendesk, ServiceNow, SharePoint, Databricks, AWS and Google Drive. | The maker lists Genesys, SAP, Wildix, Zendesk, REST API, Microsoft Azure, and AWS integrations. |
| Product | Cresta combines AI Agents, real-time Agent Assist, Conversation Intelligence, and Agent Operations Center on one customer experience AI platform. | Feelingstream analyzes calls, chats, and emails and guides agents during live conversations. |
Cresta plans
- Agent Assist for Chat$150,000 a year
- Agent Assist for Voice$150,000 a year
- Custom enterprise pricingPriced on request
- Enterprise (custom)Priced on request
- TrustRadius listingPriced on request
Feelingstream plans
No prices published.
Pick Cresta if…
You want what its maker publishes above — check its page for the details.
Pick Feelingstream if…
Feelingstream suits contact-centre and sales teams, including quality, compliance, operations and BI groups. Its stated target sectors include telecom, banking, insurance, utilities and logistics.