Coherence
8.0#2 in email collaboration softwareFrom $12 a monthFree planAndroidWebAPImacOS
VisitCoherence vs ZapMail
What both publish
| Fact | Coherence | ZapMail |
|---|---|---|
| Integrations | The integration directory lists connections including HubSpot, Salesforce, Pipedrive, Gmail, Outlook, Slack, Microsoft Teams, Zoom, Google Calendar, Sheets, Drive, Notion, Airtable, Asana, ClickUp, Jira, Mailchimp, WordPress and Stripe. | The features page describes external actions in automation rules and webhook and API access for analytics data, without naming specific third-party integrations. |
| Intended users | Coherence says its workspace is for businesses managing relationships across customers, partners, vendors, and team members, including service jobs, client projects, and consulting engagements. | ZapMail presents the product as collaborative email infrastructure for teams, including teams managing shared support and sales addresses. |
| Product | Coherence describes itself as a customer operations platform that connects CRM data, communications, workflows, websites, campaigns, and AI agents. | ZapMail describes itself as a collaborative email service with real team addresses, shared inboxes, and AI assistance. |
| Security | Coherence says data is encrypted with AES-256 at rest and TLS 1.2 or higher in transit, and that it is hosted on SOC 2 certified infrastructure. | The features page lists SOC 2 Type II, ISO 27001, GDPR, and HIPAA availability, plus SSO, SCIM, audit logs, and customer-managed encryption keys. |
| Support | The pricing page lists community support, email support, and priority support, and says the Team plan requires a minimum of 10 paid seats. | The contact page says existing customers get a support reply within one business hour. |
Coherence plans
- FreeFree
- Pro$29 a month
- Starter$12 a month
- Team$79 a month
ZapMail plans
No prices published.
Pick Coherence if…
Coherence suits businesses managing relationships with customers, partners, vendors, and team members, including service jobs, client projects, and consulting engagements. Shared Inbox is aimed at teams that need shared ownership and organized handling of incoming conversations.
Pick ZapMail if…
ZapMail suits teams managing shared support or sales addresses that need collaborative inboxes and automated assignment. It is designed for organizations wanting AI-assisted email workflows and team analytics.