Coherence
8.0#2 in email collaboration softwareFrom $12 a monthFree planAndroidWebAPImacOS
VisitCoherence vs Maxdesk
What both publish
| Fact | Coherence | Maxdesk |
|---|---|---|
| Integrations | The integration directory lists connections including HubSpot, Salesforce, Pipedrive, Gmail, Outlook, Slack, Microsoft Teams, Zoom, Google Calendar, Sheets, Drive, Notion, Airtable, Asana, ClickUp, Jira, Mailchimp, WordPress and Stripe. | The pages reviewed describe email-to-ticket but do not name third-party integrations. |
| Product | Coherence describes itself as a customer operations platform that connects CRM data, communications, workflows, websites, campaigns, and AI agents. | Maxdesk describes itself as a hosted help desk and ticketing system. |
| Support | The pricing page lists community support, email support, and priority support, and says the Team plan requires a minimum of 10 paid seats. | The Free plan includes email support, while Pro includes priority email support; the contact page says replies usually arrive within a working day. |
Coherence plans
- FreeFree
- Pro$29 a month
- Starter$12 a month
- Team$79 a month
Maxdesk plans
- FreeFree
- Pro$20 a month
- Elite$99 a month
- Free planFree
- Pro plan$20 a month
- Elite plan$99 a month
Pick Coherence if…
Coherence suits businesses managing relationships with customers, partners, vendors, and team members, including service jobs, client projects, and consulting engagements. Shared Inbox is aimed at teams that need shared ownership and organized handling of incoming conversations.
Pick Maxdesk if…
Maxdesk suits teams managing email-based customer support that want ticket assignment and internal comments. The free tier may suit teams starting with basic ticketing, while paid tiers add branding, reporting, storage, retention, or AI features.