CM.com WhatsApp Business Platform vs YCloud

CM.com WhatsApp Business Platform

6.2 #13 in WhatsApp Business API Providers

About CM.com WhatsApp Business Platform

YCloud

6.8 #8 in WhatsApp Customer Service Software

About YCloud
CM.com WhatsApp Business PlatformYCloud
Free planYes
Paid from£3.58/mo$39/mo
Platformsapi, Webapi, Web
Shared inboxYesYes
Conversation routingskill_basedskill_based
Team collaborationYesYes
WhatsApp templatesYesYes
Template managementYes
Media messagingYes
Automation workflowsYes
Message pricing modelhybrid
Free planYes
Included agent seats2 agents
Included WhatsApp numbers3 numbers
Conversation retention180 days

Listed together in Best WhatsApp Customer Service Software