CloudTalk AI Voice Agent
7.9#3 in telephony softwareAndroidiOSWebAPI
Visit| Fact | CloudTalk AI Voice Agent | Nextiva |
|---|---|---|
| Integrations | CloudTalk lists more than 95 standard CRM, helpdesk and ATS integrations, including HubSpot, Salesforce, Pipedrive, Zendesk, Zoho, Intercom and Zapier. | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. |
| Notable news | CloudTalk announced completion of its SOC 2 Type II audit on August 20, 2025. | Nextiva announced its acquisition of contact-center company Thrio in March 2024 to expand its AI customer-experience offering. |
| Rating on G2 | 4.4 out of 5 from 1,939 reviews | 4.5 out of 5 from 3,677 reviews. |
It suits small and mid-sized sales or support teams seeking AI help with inbound and outbound calls. Teams needing specialist workflows, integrations, or mobile and desktop access can consider its listed options.
Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.