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CloudTalk AI Voice Agent vs Nextiva

Nextiva

8.8#2 in business phone systemsFrom $15 a month
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What both publish

FactCloudTalk AI Voice AgentNextiva
IntegrationsCloudTalk lists more than 95 standard CRM, helpdesk and ATS integrations, including HubSpot, Salesforce, Pipedrive, Zendesk, Zoho, Intercom and Zapier.Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems.
Notable newsCloudTalk announced completion of its SOC 2 Type II audit on August 20, 2025.Nextiva announced its acquisition of contact-center company Thrio in March 2024 to expand its AI customer-experience offering.
Rating on G24.4 out of 5 from 1,939 reviews4.5 out of 5 from 3,677 reviews.

CloudTalk AI Voice Agent plans

  • Custom€0.15 a month
  • Starter$25 a month
  • AI Voice Agents add-on$99 a month
  • AI Receptionist (US pricing stated on page)$99 a month
  • AI Specialist (US pricing stated on page)$349 a month
  • AI Specialist$349 a month

Nextiva plans

  • Core$15 a month
  • Engage$25 a month
  • Scale$75 a month

Pick CloudTalk AI Voice Agent if…

It suits small and mid-sized sales or support teams seeking AI help with inbound and outbound calls. Teams needing specialist workflows, integrations, or mobile and desktop access can consider its listed options.

Pick Nextiva if…

Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.

Charts they share