ClientSuccess
5.7#7 in customer success platforms for saasWeb
VisitClientSuccess vs Custify
What both publish
| Fact | ClientSuccess | Custify |
|---|---|---|
| Integrations | Listed integrations include Salesforce, HubSpot, Zoho, Pipedrive, Slack, Microsoft Teams, Gmail, Outlook, Zendesk, Jira, Pendo, Mixpanel, Zapier, and Stripe. | Custify can import CRM, billing, support, and marketing data, and offers a native API, a JavaScript snippet, and a Segment connection. |
| Intended customers | The Startup package targets early-stage and smaller startups, Growth targets SMB and mid-market organizations, and Enterprise targets large organizations. | Custify describes its platform as designed for customer success managers and B2B SaaS businesses. |
| Purpose | ClientSuccess is a customer success platform designed to help businesses manage customer relationships, reduce churn, and grow customer revenue. | Custify is customer success software for centralizing customer data, automating workflows, reducing churn, improving onboarding, and driving expansion. |
| Security | ClientSuccess states it is SOC 2 Type II certified and makes audit reports available to customers and prospects under NDA. | Custify states that it maintains active GDPR compliance and ISO 27001 certification. |
| Support | The Enterprise package is described as including enterprise-level support; the Startup package includes an assigned CSM for onboarding only. | Custify lists in-app and email support and describes guided onboarding and implementation assistance. |
ClientSuccess plans
- Enterprise PackagePriced on request
- Growth PackagePriced on request
- Startup PackagePriced on request
Custify plans
- CustifyPriced on request
Pick ClientSuccess if…
ClientSuccess targets organizations managing customer relationships, from smaller startups to SMBs, mid-market teams and large enterprises. It suits teams that need customer health, onboarding and lifecycle management tools.
Pick Custify if…
Custify suits customer success managers at B2B SaaS businesses who want customer data, health tracking, and workflow automation in one platform. It may also fit teams seeking guided onboarding and integrations with CRM, billing, support, or marketing tools.