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Chatwoot vs Zoho Desk

Chatwoot logo

Chatwoot

9.4#1 in help desk softwareFrom $19 a month
Free planAndroidiOSWebAPI
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Zoho Desk logo

Zoho Desk

7.4#35 in help desk softwareFrom ₹420 a month
Free planAPI
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What both publish

FactChatwootZoho Desk
Founded20161996
Free planYesYes
Included agent seats23

Chatwoot plans

  • HackerFree
  • Startups$19 a month
  • Business$39 a month
  • Enterprise$99 a month
  • Captain AI additional credits$20 a month
  • Community EditionFree

Zoho Desk plans

  • FreeFree
  • Express₹420 a month
  • Standard₹800 a month
  • Professional₹1,400 a month
  • Enterprise₹2,400 a month

Pick Chatwoot if…

Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.

Pick Zoho Desk if…

You want what its maker publishes above — check its page for the details.

Charts they share