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Capacity vs Zendesk AI Agents

Capacity

7.0#7 in ai customer service agents
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Capacity plans

  • CorePriced on request
  • EnterprisePriced on request
  • ProPriced on request

Zendesk AI Agents plans

  • Support Team$228 a year
  • Suite Team$55 a month
  • Suite Team$55 a year
  • Suite Professional$115 a month
  • Suite Professional$115 a year

Pick Capacity if…

You want what its maker publishes above — check its page for the details.

Pick Zendesk AI Agents if…

It suits support teams that need AI-assisted conversations across several channels and a way to hand conversations to people. Teams should check which listed plan includes the functions they need.

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