Bright Pattern Contact Center
6.1#11 in workforce engagement management softwareWebAPImacOSSelf-hosted
VisitBright Pattern Contact Center vs Nextiva
What both publish
| Fact | Bright Pattern Contact Center | Nextiva |
|---|---|---|
| Headquarters | San Bruno and Pleasanton, California, United States | Scottsdale, Arizona, United States |
| Integrations | Named CRM integrations include Microsoft Dynamics, Salesforce, Zendesk, Oracle Service Cloud, and ServiceNow. | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. |
| Product | Bright Pattern describes its product as cloud contact center software for customer interactions across voice and digital channels. | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. |
Bright Pattern Contact Center plans
- Bright Pattern MobilePriced on request
- Call Center StandardPriced on request
- Digital CXPriced on request
- Omnichannel CXPriced on request
Nextiva plans
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
Pick Bright Pattern Contact Center if…
It may suit organizations that handle customer contacts across multiple voice and digital channels. Bright Pattern says it serves businesses of any size, from small businesses to large enterprises.
Pick Nextiva if…
Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.