Blitzz Visual Remote Assistance
7.8#1 in remote video support softwareFrom $19 a monthAndroidiOSWebAPI
VisitBlitzz Visual Remote Assistance vs OnSight RVX
OnSight RVX
7.0#3 in remote video support softwareFrom $29 a monthAndroidiOSWeb
VisitWhat both publish
| Fact | Blitzz Visual Remote Assistance | OnSight RVX |
|---|---|---|
| Integrations | Named integrations include Salesforce, ServiceNow, Zendesk, Genesys Cloud CX, Microsoft Dynamics 365, NICE CXone and HubSpot, with Zapier and REST API options. | The page lists Simpro, Talkdesk, Persona, and a REST API with webhooks; it says API and webhooks are on the Enterprise plan. |
| Intended users | Blitzz describes its users as contact center and field service teams, inspectors, auditors, and organizations conducting remote inspections. | The page names field-service companies, HVAC, solar and heat-pump installers, social-housing and property teams, insurers, utilities, and manufacturers as users. |
| Live guidance | Sessions provide pointing, drawing, zoom, flashlight control, photo capture, markup and screen sharing. | Experts can draw, circle, point, and add text on live video, which the customer sees in real time. |
| Support | The Concierge pricing page says support is available through email and a knowledge base, while support SLAs can be discussed with Sales. | Hostcomm says it replies to product questions within one business day and offers phone support. |
Blitzz Visual Remote Assistance plans
- ScreenShare for Browser$19 a month
- ScreenShare Everywhere$25 a month
- BlitzzCam annual$39.99 a month
- BlitzzCam monthly$49.99 a month
- Concierge Professional$175 a month
- Inspect Professional$334 a month
OnSight RVX plans
- Starter$29 a month
- Business$59 a month
- Enterprise$90 a month
Pick Blitzz Visual Remote Assistance if…
Blitzz suits contact center and field service teams, inspectors, auditors, and organizations conducting remote inspections. It is relevant for teams that need guests to join visual support sessions without an app download.
Pick OnSight RVX if…
It suits field-service, HVAC, solar, property, insurance, utility, manufacturing, and social-housing teams. It is useful when experts need live visual guidance, captures, measurements, or remote surveys.