Atera vs ServiceNow ITSM

Atera

6.6 #13 in IT Help Desk Software

About Atera

ServiceNow ITSM

5.8 #40 in IT Help Desk Software

About ServiceNow ITSM
AteraServiceNow ITSM
Free trialYes
PlatformsAndroid, api, iOS, Linux, macOS, Web, WindowsAndroid, iOS, Web
Free planNoNo
Multi-tenant managementYes
Patch managementYes
Unattended remote accessYes
Script automationYes
Deployment modelcloud
Supported operating systemsWindows, macOS, Linux
On-call schedulingYes
Escalation policiesYes
Status pagenone
Post-incident reviewsYes
Stakeholder updatesYes

Listed together in Best IT Help Desk Software